Ambulance Wish
Ambulance Wish
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Requesting a Wish

Questions we ask

As part of completing the application form, we will ask a series of questions regarding your wish and your medical condition. This information is required to support appropriate clinical planning and risk assessment.

The form will request the following details:

  • Personal details
  • Description of the wish you would like to fulfil
  • Estimated duration of the wish
  • Name and contact details of your consultant or palliative care team
  • Confirmation of any advanced directives that have been completed
  • Details of mobility and transfer requirements
  • List of current medications, including any “just in case” medications
  • Instructions for what should occur in the event of an emergency during the wish

Why we asking the questions

The following information will be reviewed by our medical team prior to approval of the wish. 

It is essential that all details are completed accurately to allow us to plan and deliver your wish safely, while ensuring your comfort and wellbeing throughout. 


We advise you that the form should be completed with the support of the palliative care team or hospice. 

Confidentiality and Data Protection

All information provided will be treated as strictly confidential and handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information will be used solely for the purposes of assessing, planning, and delivering your wish, and for ensuring your safety and clinical care during the process.

The lawful basis for processing this information is:

  • Article 6(1)(e) – processing is necessary for the performance of a task carried out in the public interest; and
  • Article 9(2)(h) – processing is necessary for the provision of health or social care.

Your information will only be shared with authorised members of the Ambulance Wish UK team and relevant healthcare professionals directly involved in your care. It will not be shared with any third parties without your consent, unless required by law or in the event of a medical emergency.

The Forms

Wish Referral Form Ambulance Wish Feedback FormAdd Additional Information

The Referral And Wish Flow

Clinical Review

Each Wish is passed by the clinical team to make sure it if safe to complete the wish and what clinical level of crew are required.

Operational Review

Every wish is managed with what resources are available and required to make sure we can complete it. We will manage the whole process from the location of the wish to transport and times.

Ongoing

Assigning of the crew

We will offer out to our volunteer bank and they will sign up to the shift depending on their clinical level.

2 Days before the Wish

We will call and make sure all last minute questions are answered. 

We will make sure everything is confirmed with the wish location. 

We will give you the names of the crew who will be helping with the wish. 

Day of the Wish

Our Team will call ahead and give an Estimated time of Arrival (ETA) so the person can be ready and gather anything that is required ready. 

2 Days after the Wish

We will reach out to collect any photos of the Wish to 

7 days after the Wish

14 Days after the wish

We will have the published Wish memory books to be posted out to the family as a lasting memory of an amazing moment. 

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